Companies and organizations that interact with diverse clients in the U.S. and abroad must be knowledgeable about cross-cultural communication. Often times, companies undervalue the importance of cross-cultural communication when language, culture and behavioral expectations are unfamiliar. Different verbal and non-verbal communication styles can cause misinterpretations and frustrations.
Working and communicating effectively across cultures is essential to establishing business relationships. TMI offers cross cultural training to individuals and companies that strive to foster respect, understanding, and cultural sensitivity.